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About Company:

Even Brains is a brand under Primelite Technologies Pvt. Ltd and a marketing agency based out of Bangalore, working under the umbrella of UAE based business conglomerate, BRONET Group.

With its young talented team and an advanced marketing ecosystem, Even Brains aims at providing a technology-led 360 degree Brand Marketing approach to catalyze the growth of organizations in different sectors. The team comes with more than 17 years of enriched experience in the marketing domain and is all set to cater to all marketing needs from business setup, brand conceptualization stage to Brand visibility at the Global Stage.

Job Role:  Customer Communications Manager

Responsibilities:

  • Address Customer Queries/Feedbacks/Complaints on Google and Social Media Platforms
  • Coordinate for Customer Reviews, Dipstick reviews.
  • Co-ordinate with Different department for End to End Closure of Customer Issues and Final Confirmation to Customer on Call/Mail/Respective Online Platforms

Required Skills:

  • Must be proficient in Verbal and Written English and Malayalam and should be able to speak and understand Hindi.
  • Tele-Calling and Written Communication.
  • Should be customer obsessed and innovative with a high sense of intellectual curiosity. An eye for detail while keeping the big picture view.

Qualification:

  • MBA/Any Graduate
  • Communication Graduate Preferred

Experience Level:

  • 2-3 Years
  • Understanding of Digital Marketing Domain will be preferred.

Salary:

  • 2.4 Lakhs to 3.6 Lakhs

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